Warranty Policy

Warranty Policy

How do I know if my product has a warranty?

In the event that a guarantee is offered on an item, the guarantee time frame will be shown on the item page, to one side of the item picture underneath "Conveyance".

 

In the event that an item is sold by various merchants, the guarantee time frame offered by every merchant will be shown to one side of "Dealer" in the "Sold by x more venders" box beneath the item picture.

Types of Warranties:

1.Brand Warranty: This constrained guarantee will apply to the items. For item surrenders under ordinary use conditions and at the prudence of the organization, Brand will give for nothing out of pocket fix as well as substitution benefits inside the guarantee time frame. Dhakaboss won't assume any liability for the after-deal administrations.

2.Service warranty: Dhakaboss will assume the liability to get the item overhauled from the merchant or client may visit the seller straightforwardly also with the receipt paper to guarantee the guarantee. It would be ideal if you note if any piece of the item should be traded for fixing under this guarantee strategy, client should pay for that part.
 

Violations against warranty, including but not limited to customer induced damage, such as self-repairs, broken display, bending, scratch, dent, burn, soaked or liquid damage, root or manual update, failure to comply with product manual, and so on.

 


How do I claim my warranty ?

 

If it has been less than 7 days since delivery:

You may be able to return your product without using a warranty. Call 16492 to lodge a return request. See our Return policy for detailed information.

 

If it has been more than 7 days since delivery and the product has a warranty:

Please contact the service center listed on the warranty card included with your product or call Dhakaboss and we will provide the contact for you.

 

If it has been more than 7 days since delivery and the product has no warranty:

Unfortunately Dhakaboss will be unable to cover the item and you will be responsible for repairing costs.

Have additional questions? Please email us at customercare@dhakaboss.com for more information

How can I get my product serviced?

On the off chance that you purchased an item that is qualified for overhauling, if it's not too much trouble send the product(s) straightforwardly to the Administration Center showed on the guarantee card included with your item. On the off chance that there is no guarantee card, it would be ideal if you check the client manual or item bundling for more subtleties.

 

For a brief guarantee benevolently incorporate every one of the extras, data remembered for bundling and confirmation of procurement from Dhakaboss (receipt).


 

Where are the Service Centers?

If you don't mind allude to the producer (or administration focus) subtleties on the guarantee card included with your item or go to you item page on Dhakaboss.com.bd and search for guarantee/administration focus data in the 'depiction ' tab.

 

On the off chance that there is no guarantee card, it would be ideal if you check the client manual or item bundling for more subtleties.


 

Do I need to pay for repairs?

On the off chance that your item is inside the guarantee span and is harmed by mechanical or electrical frameworks, you don't need to stress over the fixing cost. You will be secured.

 

On the off chance that your item is past the guarantee span or is physically harmed, you will be liable for the fix cost. We propose you to fix the item at the administration focus approved by the producer (the guarantee focus on your guarantee card) for better quality administrations. 

Warranty Policy

How do I know if my product has a warranty?

In the event that a guarantee is offered on an item, the guarantee time frame will be shown on the item page, to one side of the item picture beneath "Conveyance".

 

In the event that an item is sold by numerous merchants, the guarantee time frame offered by every seller will be shown to one side of "Vender" in the "Sold by x more dealers" box beneath the item picture.

Types of Warranties:

1.Brand Warranty: This constrained guarantee will apply to the items. For item absconds under ordinary use conditions and at the caution of the organization, Brand will give gratis fix as well as substitution benefits inside the guarantee time frame. Dhakaboss won't assume any liability for the after-deal administrations.

2.Service warranty: Dhakaboss will take the responsibility to get the product serviced from the vendor or customer may visit the vendor directly as well with the invoice paper to claim the warranty. Please note if any part of the product needs to be replaced for repairing under this warranty policy, customer will have to pay for that part.


 

Violations against warranty, including but not limited to customer induced damage, such as self-repairs, broken display, bending, scratch, dent, burn, soaked or liquid damage, root or manual update, failure to comply with product manual, and so on.

 


How do I claim my warranty ?

 

If it has been less than 7 days since delivery:

You may be able to return your product without using a warranty. Call 16492 to lodge a return request. See our Return policy for detailed information.

 

If it has been more than 7 days since delivery and the product has a warranty:

Please contact the service center listed on the warranty card included with your product or call Dhakaboss and we will provide the contact for you.

 

If it has been more than 7 days since delivery and the product has no warranty:

Unfortunately Dhakaboss will be unable to cover the item and you will be responsible for repairing costs.

Have additional questions? Please email us at customercare@dhakaboss.com for more information

How can I get my product serviced?

On the off chance that you purchased an item that is qualified for overhauling, if it's not too much trouble send the product(s) straightforwardly to the Administration Center showed on the guarantee card included with your item. On the off chance that there is no guarantee card, kindly check the client manual or item bundling for more subtleties.

 

For a brief guarantee generously incorporate every one of the frill, data remembered for bundling and evidence of procurement from Dhakaboss (receipt).
 

Where are the Service Centers?

If it's not too much trouble allude to the producer (or administration focus) subtleties on the guarantee card included with your item or go to you item page on Dhakaboss.com.bd and search for guarantee/administration focus data in the 'depiction ' tab.

 

In the event that there is no guarantee card, it would be ideal if you check the client manual or item bundling for more subtleties.
 

Do I need to pay for repairs?

In the event that your item is inside the guarantee length and is harmed by mechanical or electrical frameworks, you don't need to stress over the fixing cost. You will be secured.

 

In the event that your item is past the guarantee length or is physically harmed, you will be liable for the fix cost. We propose you to fix the item at the administration focus approved by the maker (the guarantee focus on your guarantee card) for better quality administrations. 

 

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